Complete visibility into your product lifecycle.

Essembi gives you the ability to manage all aspects of your product lifecycle - from product strategy to customer satisfaction metrics. Start managing your entire business in a single system with native AI tools to help you get work done faster and answers easier.

Tools for the Leadership Team
Natural Language Search
Strategic Product Planning
Customer Transparency
Customer Satisfaction Metrics

Key features for the leadership team.

Strategic Product Planning

Map out a strategic product plan and watch it come to life in real-time with Essembi.

Essembi gives you the tools to create a dynamic long-term product plan and then create a series of smaller epics, tickets and sprints to help you reach your product goals.

View your progress, manage risk and hold team members accountable for their milestones with real-time views of the business in Essembi.

Essembi drives customers transparency for all issues
Customer Transparency

Essembi enables your customers to view their issue progress in real-time and hold your organization accountable for completing them.

Giving your customers real-time access to the status of their issues might sound scary out of the gate. But this forces your team to manage their issues with the care that they deserve and deliver the support that they need to run their business on your software.

If Dominos pizza allows you to track where your pizza is in real-time, your customers should be able to track their own issues in real-time.

Empower your teams to collaborate with Essembi
Team Collaboration

Make customer KPIs and key element of your business.

Market reputation is more important than ever in today's transparent world.

With Essembi you can closely monitor your customer satisfaction metrics to ensure your team is working to improve your reputation daily.

  • Competitor Profiles

    Track your competitors product and sales strategies in Essembi to help you stay one step ahead of your competitors and dominate your market.

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  • Continuous Improvement Tools

    Constantly look for opportunities to improve your agile process, ticket workflow and general operations with continuous improvement tools in Essembi.

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  • Product Feedback Loop

    Capture customer, prospect and team feedback in a single system. Track progress as the product team incorporates feedback into your software.

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  • Go-To-Market Planning

    Create launch plans for your new major releases. Coordinate deliverables across all teams to ensure you stay on track to deliver.

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Essembi was built specifically for your business.

Essembi's co-founders were once leaders at a software company. Essembi was born from the challenges that they found finding a single platform to keep their teams in sync, deliver a differentiated product and manage a world-class support process.

Stay on the cutting edge of trends in software and AI.

Industry best practices, product updates and other resources to help you and your team grow.

  • A Sprint to Remember: Big Changes to Sheet Views and Drop Downs

    A Sprint to Remember: Big Changes to Sheet Views and Drop Downs

    A wild sprint that culminated in three key new efficiencies for users - simple customization options on sheet views, new user actions available on sheets and streamlined drop down windows.

    A Sprint to Remember: Big Changes to Sheet Views and Drop Downs

    A wild sprint that culminated in three key new efficiencies for users - simple customization options on sheet views, new user actions available on sheets and streamlined drop down windows.

  • Keep Stacking Those Bricks

    Keep Stacking Those Bricks

    Building great software is the culmination of small daily actions by the whole team. Keep stacking those bricks to build something truly remarkable.

    Keep Stacking Those Bricks

    Building great software is the culmination of small daily actions by the whole team. Keep stacking those bricks to build something truly remarkable.

  • 6 Ways to Get Promoted as a Product Manager

    6 Ways to Get Promoted as a Product Manager

    Table of Contents 1. Tie new features to company strategy. 2. Emphasize team communication. 3. Understand the bottom line of the P&L. 4. Build simple, meaningful metrics. Track improvement over time. 5. Spend time with actual users. 6. Embrace paradigm shifts. Wrap Up Looking to level up as a product manager? Here are 6 simple ways to ensure you get the recognition you deserve and position yourself for that promotion: 1. Tie new features to company strategy. Great product managers link key product roadmap initiatives to company strategy. This means understanding not only the immediate goals of the organization but also its long-term vision. Align each feature or product enhancement with how it contributes to the overarching objectives of the company. Consider the market positioning, target audience, and competitive landscape. By demonstrating a clear connection between your product roadmap and the broader organizational strategy, you gain credibility and support from stakeholders across the company. 2. Emphasize team communication. Every team within an organization believes they should dictate the product roadmap. Successful product managers get buy in from each team AND ensure each team feels like a "winner" when it comes to the product roadmap. The best way to do this is to communicate to other teams in your organization what you are doing and why you are doing it when it comes to the product roadmap. Do this by linking roadmap initiatives directly to company objectives and key results (OKRs). And don't just get buy in from the leader of each team, also get buy in from the "influencers" on teams. An influencer on a team is the individual or group that drives the sentiment of the team overall. As you make progress on your roadmap initiatives, circle back to teams to provide an update and reiterate the benefits it is bringing to the company and their individual team. 3. Understand the bottom line of the P&L. Jeff Bezos used to always tell his team "If you don’t understand the details of your business you are going to fail." One of the details that product managers need to learn is the business profit and loss statement (or the P&L). New features are not free to build or support. Many product managers focus on revenue or ARR ("annual recurring revenue") gains associated with a feature. The great product managers also understand the short- and long-term impact on the costs of building and supporting a new feature. As you build your product roadmap, make sure you understand and communicate the impact of these changes on the bottom line. This will help you earn the respect of the financial team and the trust of other business leaders. 4. Build simple, meaningful metrics. Track improvement over time. Business don't need more metrics today. They need simple metrics that actually track the health of the business. For example, growing businesses should not optimize around inbound support ticket volume. If the business is growing and users are engaged at a healthy rate, the volume should in fact be ticking up a bit. Optimize your business around metrics like customer satisfaction (CSAT), net promoter score (NPS) or net revenue retention as a factor of total revenue. After your establish what metrics are meaningful for your team, begin tracking improvement over time for each of these metrics. Hold your team accountable for incremental gains over time and help them understand how day-to-day action impact these metrics. 5. Spend time with actual users. Too many product managers hide behind decks, Figmas and their support team. Great product managers put down their mouse and get out to the front lines on occasion to better understand the needs of an actual user. Bill Gates always said: "Your most unhappy customers are your greatest source of learning." (Think he has been listening to recent feedback from Elon?) Check out how power users and regular users interact with your product and get answers from support. Watch their mouse clicks to learn how to make them more efficient. And interview them to understand what opportunities they see for product improvement or expansion to other teams at their company. Make this a recurring part of your product management organization and communicate your findings to all teams. 6. Embrace paradigm shifts. Product managers need to monitor and embrace paradigm shifts in multiple ways. The recent explosion in the AI market is the perfect example. AI exploded onto the market with OpenAI's ChatGPT being adopted by users at a record pace. Users and businesses were obsessed with the returns early on before a flood of relatively unexciting AI features deflated the experience and data security concerns arose. Product managers needed to be out in front of these two radical shifts - communicating internally an action plan and articulating a response to the customer base. The response does not need to be in the form of new features or releases. It could simply be a blog post explaining the game plan to get all stakeholders on the same page. Wrap Up Mastering these strategies will elevate your effectiveness as a product manager, increasing your chances of promotion and contributing to your organization's success. Dive in, implement these tactics, and watch your influence as a product leader grow.

    6 Ways to Get Promoted as a Product Manager

    Table of Contents 1. Tie new features to company strategy. 2. Emphasize team communication. 3. Understand the bottom line of the P&L. 4. Build simple, meaningful metrics. Track improvement over...

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